Terms & Conditions for Castleton Home Care

Last Updated 3/18/2024



Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

2. Use of Service

This Service is provided exclusively for personal, non-commercial use aimed at seeking non-medical care and assistance services, including but not limited to companion and sitter services, cleaning services, as well as personal care services that support activities of daily living, transportation, and errand support. Castleton Home Care is dedicated to offering support tailored to the unique needs of each individual in the comfort of their homes or place of living.

You agree to use the Service only for lawful purposes and in a manner consistent with its intended purposes. Specifically, you agree not to:

Misrepresent your identity or your intentions in seeking care.

Use the Service to advertise, solicit, or transmit any commercial messages, unless expressly permitted by Castleton Home Care.
Misuse any information provided through the Service or use such information for any unauthorized or unethical purpose.
Engage in conduct that disrupts the Service or interferes with others' use and enjoyment of the Service.
Attempt to gain unauthorized access to any part of the Service or to any service, account, resource, computer system, or network connected to the Service.

We reserve the right to restrict or terminate your access to the Service if we determine, in our sole discretion, that you have violated these terms or engaged in any other conduct we deem inappropriate or harmful.

3. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Castleton Home Care and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Castleton Home Care LLC.

4. User Obligations

You agree not to use the Service:

For any unlawful purpose.
To solicit others to perform or participate in any unlawful acts.
To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

5. Accessibility Statement

Castleton Home Care LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. If you have difficulty using or accessing any element of this website or if you have any feedback or concerns about the accessibility of any part of our website, please contact us at info@castletonhomecare.com or by calling the number found on our Contact Us page, or filling out the Contact Us form. We will work with you to provide the information, item, or transaction you seek through an alternate communication method or one that is accessible for you consistent with applicable law.

Our Efforts to Enhance Accessibility:

We are continually improving the user experience for everyone and applying relevant accessibility standards to guarantee website accessibility for all our users. Our efforts include:

Adhering to Web Content Accessibility Guidelines (WCAG) 2.1: We aim to comply with WCAG 2.1 Level AA guidelines, which help make the web more accessible to people with a range of disabilities, including mobility impairments, blindness, low vision, and hearing loss.
Continuous Monitoring: Our website undergoes regular reviews and audits to ensure ongoing compliance with the latest accessibility standards and guidelines.
Staff Training: We provide training for our staff to ensure an understanding of accessibility and inclusive practices, particularly regarding website content management and customer service protocols.

Commitment

Castleton Home Care is devoted to exploring new ways to enhance the accessibility of our website and services. We view accessibility as an ongoing effort and are committed to offering a website that is accessible to the widest possible audience, regardless of technology or ability. Please contact us following the method described above with any feedback you would like to provide, or to request assistance.

6. Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.

7. Limitation of Liability

In no event shall Castleton Home Care, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

8. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied. The information provided on the Castleton Home Care website is for general informational purposes only. All information on the Site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. Your use of the site and your reliance on any information on the site is solely at your own risk.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of The State of Georgia, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

11. Contact Information

If you have any questions about these Terms, you can contact us by emailing us at info@castletonhomecare.com, or by sending a letter to the mailing address found on this website’s Contact Us page, by calling us on the telephone number found on this website’s Contact Us page, or by filling out the electronic form found on this website’s Contact Us page.

12. Site Usage Agreement

By using this site, you acknowledge that you have read and understand our cookie policy, privacy policy, and our terms of service.

6. Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.

7. Limitation of Liability

In no event shall Castleton Home Care, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

8. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied. The information provided on the Castleton Home Care website is for general informational purposes only. All information on the Site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. Your use of the site and your reliance on any information on the site is solely at your own risk.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of The State of Georgia, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

11. Contact Information

If you have any questions about these Terms, you can contact us by emailing us at info@castletonhomecare.com, or by sending a letter to the mailing address found on this website’s Contact Us page, by calling us on the telephone number found on this website’s Contact Us page, or by filling out the electronic form found on this website’s Contact Us page.

12. Site Usage Agreement

By using this site, you acknowledge that you have read and understand our cookie policy, privacy policy, and our terms of service.Welcome to Castleton Home Care. Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the castletonhomecare.com website (the "Service") operated by Castleton Home Care LLC ("us", "we", or "our").